Frequently Asked Questions
How long does delivery take?
Our standard estimated delivery time is 3–5 business days. Delivery times can vary depending on the destination, carrier, holidays, weather, or other circumstances.
Do you accept returns?
Yes. Eligible products can generally be returned within 30 days of delivery.
How do I request a return?
Email us at clickstore00012@gmail.com with your order number and the reason for your return. We will provide instructions if your return is approved.
What if I receive a damaged or incorrect product?
Please contact us as soon as possible at clickstore00012@gmail.com and include your order number and photos of the issue when possible.
When will I receive my refund?
After an approved return is received and inspected, we will process the applicable refund. The time for the refund to appear in your account can vary depending on your bank or payment provider.
Can I change my shipping address after ordering?
Contact us as soon as possible if you entered an incorrect address. We will try to help, but we cannot guarantee changes after an order has been processed or shipped.
Will I receive tracking information?
When tracking information is available, it may be provided through your order confirmation or shipping notification.
What payment methods do you accept?
Available payment methods are displayed during checkout. Payment processing is handled through the payment providers available on our Shopify store.
Do you ship internationally?
Shipping availability depends on the destinations we currently serve. If international shipping is available for your order, additional customs duties, taxes, or import charges may apply depending on the destination.
How can I contact ClickHub.store?
You can contact us at:
Email: clickstore00012@gmail.com
Address:
69 State St
Albany, NY 12207
United States